One thing that I always keep handy for things like this is a Live Linux cd (Even for non-techs it's pretty easy. It boots a full graphical interface)... It'll let you get all the files you need off your computer that you need before doing the inevitable Windows Reinstall ; )
Mandrivia has a decent one:
http://www.mandriva.com/en/downloads/mirrors/mandrivaoneiso
oooooooooo, maybe =) thanx