matt, I agree, but it seems like the Journal owner, this so called "softhands" personage does not. He/she said that they don't like it when someone says who they are as if he/she is supposed to know them. I agree with you matt, and not with softhands, that if someone calls, they should tell me who they are...if I know them or not, I at least can tell whoever the call is for, who is calling. It's very polite, and not at all a nuisance
i think he is frustrated with people who call you and say "who's this?" after you say hello, without first saying who they are
thank you matt... some people are just not tuned in