Punk Princess, I think you have a day to go back to the salon to have them change it, for free.(go back everyday and get something new..haha) At least that's what I heard. I got a full highlight yesterday w/ a cut, but she didn't cut it right. The highlights look really cool though. So I called and told her about the cut and she is fixing it for no charge. If you don't like you hair see if they will do that!