so i call this agency that is supposed to be sending me a student identity card. it's good for travelling and student discoutns,,,blah blah blah. so i call and say how i sent my proof of id and money and such but i still havent gotten the car or a confirmation email saying they got all my stuf. so the guy gets really annoyed and he checks the computer and goes. "dont worry we got it. it got sent out on the 10th" so i just say thanks and hang up. now i'm looking at a calander......and the 10th isnt until next weeek. why did he use the past tense for the future? uuuughghgh. so aggravating.