I was about to sign on and ask for some much needed love when a really dense customer made my day laughable. One of the businesses my bosses run is dial-up service. I was providing a customer tech support to set up her connection. We had one unsuccessful phone call because she is not computer savvy. It ended with her losing her temper and hanging up on me. She called back to leave a message for my boss to complain about me and didn't know it was me. She went on and on complaining about me and asked for my name. When I gave it, she still didn't know it was me. And I was able to keep her as a customer.