the DMV have liberally supplied me with some of the worst experiences i've had in this state or anywhere. i've almost lost it in there a few times. the people behind those desks are bad people. simple as that.
dude - the DMV is now online. the world is a much better place for it. You can pay tickets, renew registration, schedule an inspection, and a lot of other cool things. http://www.state.nj.us/mvc/
lately, i've noticed the poeple at my local DMV to be a lot more organized, more chill, and in general, more helpful since now a lot of the people just go online.
having said that...the DMV is a business. that makes RIDICULOUS money. every ticket, every renewal, every license, everything, they make mad loot on. and i bet they pay $5/hr.
and for new yorkers: http://www.nydmv.state.ny.us/
they're evil, rude....i can go on and on